Information and Instruction on the Collection and Processing of Personal Data

according to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “Regulation” or “GDPR”) and pursuant to Act No. 18/2018 Coll. on Personal Data Protection and on Amendments to Certain Acts (hereinafter referred to as the “Act”).

Controller:
Dentreal s. r. o.
Rusovská cesta 3903/50
851 01 Bratislava – Petržalka
Slovakia

Company ID (IČO): 52744965
Tax ID (DIČ): 2121128031
VAT ID: SK2121128031

hereby informs data subjects about the collection and processing of their personal data.

This information is intended for visitors of our website, our customers, employees of our customers who are legal entities, as well as persons acting on behalf of our customers or business partners based on authorization, appointment, election, performance of a function, or as self-employed persons designated for communication regarding the supply of goods and services within contractual relationships.

Principles of Personal Data Protection

We process your personal data only on the basis of lawful conditions set out in the GDPR and applicable legislation. As the controller, we are responsible for the protection of your personal data obtained in accordance with the GDPR and applicable laws, to the extent and in the manner described in this information notice.

If you have any questions regarding the processing of your personal data, you may contact Dentreal s. r. o. via telephone or e-mail using the company’s contact details.

Collection of Personal Data

We collect your personal data primarily directly from you when you voluntarily provide it to us in connection with an inquiry or request for our services, whether in person, by phone, by post, electronically via e-mail, or through the contact/order form on our website.

If you are an employee or authorized representative of our customer or business partner, we may obtain your personal data from your employer or contracting party.

Categories of Personal Data Processed

We process only ordinary personal data necessary for the provision of our services and business activities.

The categories of personal data processed include mainly:

• identification data: name, surname, company name, address, company ID, tax ID, job title, signature,
• contact data: delivery address, e-mail address, telephone number,
• service and order-related data,
• banking, financial and transaction data,
• online identifiers such as IP address and cookies,
• communication and correspondence records.

Recipients of Personal Data

Your personal data will be processed and stored within the internal systems of Dentreal s. r. o. and may be provided to third parties only if necessary to fulfill the purpose of processing or based on legal obligations.

Recipients of personal data may include:

• public authorities and supervisory bodies,
• courts and law enforcement authorities,
• providers of IT, accounting, legal and administrative services,
• banks, insurance companies and tax advisors,
• contractual partners to the extent necessary for fulfilling contractual obligations.

Purpose of Processing Personal Data

Your personal data is processed mainly for the following purposes:

• conclusion and performance of contracts,
• provision of services by Dentreal s. r. o.,
• processing orders, complaints and communication,
• accounting and fulfillment of legal obligations,
• protection of property and security,
• records management and archiving,
• ensuring website functionality,
• protection and enforcement of legal claims.

The legal basis for processing personal data is mainly:

• performance of a contract under Article 6(1)(b) GDPR,
• compliance with a legal obligation under Article 6(1)(c) GDPR,
• legitimate interest of the controller under Article 6(1)(f) GDPR,
• consent of the data subject under Article 6(1)(a) GDPR.

Retention Period of Personal Data

Personal data is retained only for the period necessary to fulfill the purpose of processing or for the period required by applicable legal regulations.

Accounting and tax documents are generally retained for a period of 10 years.

Data obtained through CCTV systems is retained for a maximum period of 14 days unless otherwise required by law.

Transfer of Personal Data to Third Countries

Your personal data is not transferred to third countries or international organizations.

Automated Decision-Making and Profiling

No automated decision-making or profiling takes place during the processing of your personal data.

Cookies

Our website may use cookies to ensure proper website functionality, analyze traffic and improve user experience.

Users may refuse or manage cookies through their internet browser settings.

Rights of the Data Subject

In connection with the processing of personal data, you have the right to:

• access your personal data,
• request correction of inaccurate data,
• request erasure of personal data,
• request restriction of processing,
• data portability,
• object to processing,
• lodge a complaint with the supervisory authority.

The supervisory authority in the Slovak Republic is:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Slovakia

www.dataprotection.gov.sk

Contact

You may exercise your rights in writing at the registered office of Dentreal s. r. o. or electronically via the company’s contact e-mail address.